Ordering, Pickup and Payment Policies
Please read these policies before you place an order. They explain how to request a pickup time, the weekly ordering deadline, deposits, payment options and delivery for fruit displays.
Ordering Checklist
- Send your order request with the date and time you want to pick up your sweets and any details we need, such as colors and themes.
- Place orders for the same week by 5 pm on Tuesday.
- Pay at least half of your total when you submit your order, or no less than 7 days before your pickup date. Placing an order does not secure your treats until the deposit is paid.
- Orders are pick up only, except fruit displays, which can be delivered. Fruit displays outside Hope have a delivery fee of $20 or 60 cents per mile (round trip).
- Payment options include debit and credit cards, PayPal, Cash App and cash.
Pickup
Pickups are on Thursdays and Fridays from 4:30 to 8:30 pm and on Saturdays from 11 am to 2 pm. If someone else is picking up your order, include their name in your message so the handoff goes smoothly, and keep your order details handy when you arrive.
| Day | Pickup hours |
|---|---|
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | 4:30 pm to 8:30 pm |
| Friday | 4:30 pm to 8:30 pm |
| Saturday | 11 am to 2 pm |
| Sunday | Closed |
Fruit Displays and Watermelon Bowls
Fruit displays can be delivered. You can buy your own fruit and we will tell you the amounts needed, or we can do the shopping for a $15 fee plus the cost of the fruit. If we shop, receipts are shared the day before your event and payment for the fruit is due then. Fruit display bookings include a refundable deposit on display equipment. See fruit displays and watermelon bowls for options.
Questions Before You Order?
Use the order form or Facebook message links on our Contact page, or read our step-by-step ordering guide. Related pages: Terms and Conditions, Privacy Policy and Refund Policy.